The hotel has a few terms & conditions which have been framed keeping in mind the standard industry practices & the law of the land. Guests are expected to abide by them.
Identity Proof
In keeping with government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present during the check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep a handy proof of corporate affiliations, if you have made a corporate booking.
Child Policy
Two children up to 11 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.
One child over 8 but less than 12 years can stay in the parent's room. Extra bed if required will be on additional charge
If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
NO SMOKING POLICY
To protect and enhance our indoor air quality and to contribute to the health and well-being of our guests and employees, Hotel The Royal Plaza New Delhi is committed to smoke free environment. Smoking is prohibited in all the enclosed areas within the facility without exception. This includes guest rooms, common areas, conference and meeting rooms, elevators, stairs, restrooms, and lobby areas and all other enclosed facilities.
If a smoking violation occurs in a room, the client will be charged INR 10000 non-refundable cleaning fee. We appreciate your cooperation in ensuring that our guests and employees are not subject to second hand smoke.
